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Claris commits to a 2 year support period for patches to address critical bugs and security issues when each new version of the FileMaker platform is released. After that the release version becomes end of life (EOL) and no new fixes will be released for that version.
Given that the majority of organisations make use of Cloud hosting with servers being publicly accessible over the internet, it is critical to stay up to date with software releases to ensure that your data is as secure as possible.
Claris FileMaker 19.6 was released Dec 2022 and so end of Dec 2024 it is officially EOL and will no longer be supported. If you are still running a FileMaker 19.6 server then you should be making plans to migrate to FileMaker 2023 (supported until Apr 2025) or better still the latest production release FileMaker 2024 (supported until June 2026).
If you are are still running FileMaker 19.6, then take a look at our guide to upgrading your Apps to the FileMaker 2024 platform which can be found here:
https://www.datatherapy.com/planning-your-upgrade-to-claris-filemaker-2024-platform
You should also check that your current Server can meet at least the minimum requirements for FileMaker Server 2024 and that your user machines can support running FileMaker Pro 2024. The tech specs can be found here:
https://support.claris.com/s/article/Claris-FileMaker-2024-Technical-Specifications?language=en_US
If your current on-premises server is too old to upgrade, then it may be worth consulting a managed private cloud server - our standard pricing options can be found here, with entry level options available from as little as £100+VAT month.
While the most optimal solution is to upgrade your users to the same release version as the Server, it is still possible to connect to Claris FileMake Server 2024 with old versions of FileMaker Pro if you have a few legacy machines which are not economical to immediately replace (FileMaker Pro clients 2024/21.x, 2023/20.3, and 19.x can still connect).
If you don't know where to start, then why not contact our Team for a free initial consultation by getting in touch with us today. We're here to help you achieve your business goals.
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